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Terms and Conditions

Introduction:

Owned and operated by Golden Lodge, Varanasi (D 8/35 Kalika Gali, Dashashwamedh, Varanasi, Uttar Pradesh-221001 INDIA), our website offers detailed information on hotel accommodations, services, booking options, and Varanasi's attractions. By accessing or using our website and services, you acknowledge and agree to these Terms, which establish the legal framework for your interaction with us.

Eligibility and Usage:

To use our website and services, you must be at least 18 years old and have the legal authority to agree to these Terms. Usage is prohibited if it conflicts with the laws or regulations of your country.

Booking and Commercial Terms:

When booking with Golden Lodge, you enter into a legally binding contract, affirming your understanding of the full terms of your reservation. Prices are subject to change, and additional pricing information is available on our payments page.

Accommodation and Services:

  • Check-In/Out: Valid ID is required at check-in, and adherence to our check-in and check-out times is expected, unless otherwise arranged.

  • Occupancy: Room occupancy limits must be respected, with additional charges for extra guests.

  • Children and Extra Beds: Policies for children's stay and extra beds vary and are available upon request.

  • Pets: Only service animals are allowed, subject to prior approval.

  • Smoking: Smoking is prohibited in non-designated areas, with penalties for non-compliance.

  • Property Damage: Guests are responsible for any damage caused to the property.

  • Prohibited Activities: Illegal activities and disruptive behavior are not tolerated.

  • Valuables: We are not liable for lost, stolen, or damaged personal items, but offer safe deposit boxes for security.

  • Food and Beverage: Outside food and beverages require management approval.

 

Legal and Operational Policies:

  • Refund Policy: Refer to our specific Cancellation and Refunds Policy for details.

  • Service Modification: We reserve the right to change or terminate services without notice.

  • Intellectual Property: All materials on our website are our exclusive property and cannot be used without permission.

  • Account Suspension: We may terminate or suspend access to our services based on Terms violations or legal regulations.

  • Indemnification: Users agree to indemnify Golden Lodge against any claims arising from their use of our services.

  • Limitation of Liability: We limit our liability to the maximum extent permitted by law for damages arising from service use.

  • Amendments: Terms are subject to change, and continued use after changes indicates acceptance.

  • Dispute Resolution: Disputes will be resolved through negotiation or in the courts of Varanasi, India.

 

Right to Refuse Service:

Golden Lodge maintains the right to refuse service or terminate stays for policy violations, potentially resulting in immediate expulsion or a permanent ban.

 

Contact and Queries:

For questions regarding these Terms or our services, please reach out through the contact details provided on our website.

Associated Policies

Golden Lodge's Privacy Policy ensures the secure collection, use, and protection of guest information, adhering to legal standards while respecting guest privacy.

Golden Lodge's Cancellation and Refund Policy stipulates that cancellations made within three days of the booking date are non-refundable, ensuring clarity and fairness in booking commitments.

Golden Lodge's Product Offerings Policy outlines the availability and terms of its rooms, tours, rental cabs, and other services, emphasizing representational accuracy and Hotel-Customer terms.

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